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211 is an easy to remember (2-1-1) information and referral service available 7 days a week, from 8 am to 6 pm, 365 days a year, which will eventually be open 24 hours a day. 211 Community resources directory is also available on the web. In collaboration with community organizations, all information on social and community resources is updated annually. With the help of statistics from calls and web frequency, 211 sheds a light to government officials and decision-makers on social needs and in determining missing resources that are needed.

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